New Home Guide (Sales) Lake County, Florida

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·         Meet and greet prospects 

·         Register all traffic 

·         Source all traffic 

·         Demonstrate in accordance with company policies using the sales process scripts

·         Assist prospects in their search for a home 

·         Assist in creating agreements for prospects to sell homes 

·         Assist in the implementation of policies and procedures for the Sales Department and any related policies and procedures that affect other departments relating to the Sales and Marketing Department.  

·         Operate model center consistent with company procedures 

·         Prepare sales center for opening daily 

·         Maintain community appearance. If an item cannot be maintained by NHG, report it through the proper channels 

        Conduct broker meetings, at a minimum of once per month 

·         Review purchase agreements prior to submission 

·         Manage contingencies 

·         Communicate effectively with purchasers through the purchase process 

·         Foster relationships with purchasers to increase referral rates 

·         Assist in driving traffic to the community 

·         Provide direction/insight to the Marketing Department 

·         Shop competition and perform market studies to assess competition, pricing, marketing, and target market 

 SUPERVISORY RESPONSIBILITIES:

·         No supervisory responsibilities are required for this position

 REQUIRED JOB KNOWLEDGE, SKILLS, AND ABILITIES:

·         Strong understanding of construction, subcontracting, and customer service 

·         Understanding of sales, marketing, capital budgeting, acquisitions, entitlements, and land development 

·         Excellent analytical, creative thinking, leadership, problem-solving, interpersonal, negotiation, organizational, project management and time management skills

·         Manage multiple priorities in a timely and professional manner with strong attention to detail with limited supervision 

·         Read and interpret financial reports, market comps, engineering reports, construction documents and specifications,

        contracts, owners’ association documents, and other related work documents

·         Ability to learn and use customer relationship management software including Builders CMS, customer service software including Build Pro, NewStar, Track-it and any other company-based software 

·         Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point) 

·         Effectively and professionally communicate (in oral and written form) with internal and external customers 

·         Demonstrate commitment to integrity, company values, customer-focus, and established policies and procedures

·         Display professional appearance and manner 

·         Active Real Estate License

EDUCATION AND/OR EXPERIENCE:

·         Bachelor’s Degree from a four-year college or university is strongly preferred and three to five years related experience. In lieu of a four-year degree, two years’ related experience may substitute for each year of education

·         New home sales experience minimum of 3 years