New Home Guide (Sales) - Lakewood Ranch

New Home Guide
Posted 52 Days Ago
Lakewood Ranch, Florida

Summary

The New Home Guide is responsible for selling homes at a profit for the builder and increasing customer 
satisfaction during the process.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
• Effectively use the Sales Process 
• Meet and greet prospects 
• Register all traffic 
• Source all traffic 
• Demonstrate in accordance with company policies using the sales process scripts 
• Assist prospects in their search for a home 
• Assist in creating agreements for prospects to sell homes 
• Assist in the implementation of policies and procedures for the Sales Department and any related policies and 
procedures that affect other departments relating to the Sales and Marketing Department.    
• Operate model center consistent with company procedures 
• Prepare sales center for opening daily 
• Maintain community appearance. If an item cannot be maintained by NHG, report it through the proper channels 
Conduct broker meetings, at a minimum of once per month   
• Review purchase agreements prior to submission 
• Manage contingencies 
• Communicate effectively with purchasers through the purchase process 
• Foster relationships with purchasers to increase referral rates 
• Assist in driving traffic to the community 
• Provide direction/insight to the Marketing Department 
• Shop competition and perform market studies to assess competition, pricing, marketing, and target market 

SUPERVISORY RESPONSIBILITIES: 
• No supervisory responsibilities are required for this position 

REQUIRED JOB KNOWLEDGE, SKILLS, AND ABILITIES: 
• Strong understanding of construction, subcontracting, and customer service 
• Understanding of sales, marketing, capital budgeting, acquisitions, entitlements, and land development 
• Excellent analytical, creative thinking, leadership, problem-solving, interpersonal, negotiation, organizational, 
project management and time management skills 
• Manage multiple priorities in a timely and professional manner with strong attention to detail with limited 
supervision   
• Read and interpret financial reports, market comps, engineering reports, construction documents and specifications, 
• contracts, owners’ association documents, and other related work documents 
• Ability to learn and use customer relationship management software including Builders CMS, customer service 
software including Build Pro, NewStar, Track-it and any other company-based software   
• Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point) 
• Effectively and professionally communicate (in oral and written form) with internal and external customers 
• Demonstrate commitment to integrity, company values, customer-focus, and established policies and 
procedures 
• Display professional appearance and manner 
• Active Real Estate License 
• Bilingual is a plus, but not a requirement